Legal Information

399btd Terms and Conditions — Please read before use

By creating an account or using any service on the 399btd platform, you agree to these Terms & Conditions. Please read each section below carefully.

Last Updated: January 2026
Main Rules At a Glance

Key 399btd rules at a glance — full details below

Age Restriction & Eligibility

Only individuals aged 18 or above may open an account and play on 399btd. Accounts belonging to minors will be closed immediately.

Payments & Withdrawals

All deposits and withdrawals must be made using payment methods registered in your own name. Transactions through third parties are strictly prohibited.

Bonus Terms

Wagering requirements apply to all bonuses and promotions. The specified conditions must be met before bonus funds can be withdrawn.

Prohibited Activities

Fraud, account sharing, multi-accounting, and bonus abuse are strictly prohibited. 399btd reserves the right to suspend any account suspected of such activity.

Account Security

Members are solely responsible for keeping their account password and login credentials confidential. Enabling two-factor authentication is strongly recommended to help keep your account secure.

Dispute Resolution

For any dispute, please contact 399btd customer support first. For unresolved matters, the decision of the relevant gaming authority will be considered final.

Important Notice: These Terms & Conditions form a legal agreement between the 399btd platform and its users. By creating an account or using 399btd's services, you agree to all of the terms set out herein.

1General Terms

399btd An internationally licensed online gaming and betting platform serving users in Bangladesh and across South Asia. It is each member's responsibility to read and understand these Terms & Conditions. All terms take effect from the moment an account is created.

399btd399btd's services are intended for entertainment purposes only. By using the platform, you acknowledge that you are participating in gaming activities of your own free will, with full awareness and at your own risk.

Applicable Law

These Terms & Conditions are governed by international gaming laws and the regulations of 399btd's licensing authority. In the event of any dispute, the decision of the relevant gaming authority shall be considered final.

International License Regulated Platform Transparent Policies

2Account Registration & Eligibility

Age Restriction

399btdApplicants must be 18 years of age or older to register at 399btd. Age verification may be requested at any time, and 399btd reserves the right to ask for valid ID or other supporting documents. Any account found to have been created on behalf of a minor will be closed immediately, and the associated balance may be forfeited.

One Account Per Person

Each person may only create one account. Multiple accounts (multi-accounting) under the same person are strictly prohibited. Violation of this rule will result in the closure of all associated accounts and forfeiture of any funds held.

Accurate Information

It is the member's responsibility to ensure all information provided during registration is accurate, complete, and kept up to date. If an account is created using false information, 399btd reserves the right to close that account and withhold any balance.

  • Please provide your full name, date of birth, and contact details accurately
  • Submit your National ID or passport for verification if required.
  • Please contact support to update your account information
  • Creating multiple accounts from the same IP address is prohibited

Warning: Registering with incorrect or false information may delay the withdrawal process and could result in permanent account closure.

3Deposit & Withdrawal Policy

Deposit Methods

399btd399btd currently supports deposits via Mobile Banking, Nagad, Rocket, bank transfer, and debit/credit card. Minimum deposit amounts may vary depending on the selected payment method.

Withdrawal Terms

KYC verification is required before any withdrawal can be processed. Withdrawals may only be made to payment methods registered under your account. Withdrawals to third-party accounts will not be approved under any circumstances.

  • Minimum withdrawal amount: BDT 500 (may vary by method).
  • Standard withdrawal processing time: 1–24 hours
  • Bank transfers may take 1–3 business days.
  • Multiple withdrawal requests on the same day are accepted, but a combined daily limit applies
  • Additional verification may be required for suspicious transactions.

Currency & Conversion

399btd's primary currency is the Bangladeshi Taka (BDT). Transactions in other currencies will be subject to the prevailing exchange rate, and a small conversion fee may apply.

Withdrawals may be delayed or withheld if account KYC verification has not been completed. To ensure faster withdrawals, please complete your KYC in advance.

4Bonus & Promotion Terms

399btd Regular bonuses and promotions are offered. Each bonus has its own terms and conditions, which should be read carefully before accepting.

Wagering Requirements

A wagering requirement must be met before bonus funds can be withdrawn. Welcome bonuses typically require the bonus amount to be wagered 20–35 times. Each promotion's wagering requirement is stated separately.

Bonus Usage Limits

  • A single bet limit may apply when wagering with bonus funds.
  • Some games may not contribute 100% towards bonus wagering — please check the game list
  • The same bonus cannot be claimed more than once
  • Bonus conditions must be completed within a set time frame — the bonus will be forfeited upon expiry.
  • It may not be possible to have multiple bonuses active at the same time

Bonus Abuse

Misuse of the bonus system — including bonus hunting, arbitrage betting, or any attempt to exploit the system — is strictly prohibited. If such activity is detected, the bonus will be cancelled and the account closed.

Always read the specific terms of a bonus before claiming it. Accepting a bonus without reading the terms may cause issues later.

5Gaming Rules

399btdAll games on 399btd are powered by internationally certified RNG (Random Number Generator) technology, ensuring that every game outcome is entirely random and not subject to manipulation by any party.

Game Results

Confirmed game results are final. If a game remains incomplete due to a technical error, 399btd reserves the right to void the round and refund the bet. Exploiting software bugs or glitches to gain abnormal winnings is strictly prohibited.

Live Casino Rules

Live Casino games are played with real dealers. The dealer's decision in a live game is final. If a disconnection occurs, the game will resume upon reconnection and any bets will be settled as they stood.

Sports Betting Rules

  • Bets confirmed before an event begins are considered valid
  • If a match is cancelled or postponed, bets are generally refunded.
  • Odds confirmed before any change will not be affected by subsequently updated odds
  • 399btd reserves the right to void bets placed at clearly erroneous odds.

6Prohibited Activities

399btd The following activities are strictly prohibited on the platform. Violations will be met with strict action.

  • Money Laundering: Using the platform for illegal financial transactions is strictly prohibited and may result in legal action
  • Account Sharing: Transferring your account to another person or allowing others to access it is strictly prohibited
  • Bots & Automation: Using automated software or bots to play games is prohibited.
  • Collusion: Collusion between multiple players to influence the outcome of any game is prohibited
  • Hacking: Attempting to hack or gain unauthorised access to the system is a criminal offence.
  • Chargeback Fraud: Filing a false chargeback claim with your bank or payment provider after making a deposit is prohibited
  • Abusive Behavior: Misconduct toward other members or staff in live chat or within the gaming environment is prohibited.

If any of the prohibited activities listed above are found to have occurred, 399btd reserves the right to close the account, forfeit the balance, and report the matter to law enforcement if necessary.

7Privacy & Data Protection

399btd The protection of users' personal data is our highest priority. Our full Privacy Policy On the Privacy Policy page will be available.

Data Collection & Use

Information collected during registration and verification is used solely for account management, payment processing, and legal compliance. It is never sold or shared with third parties.

Cookie Policy

399btd uses cookies to ensure the best possible experience on our website. By continuing to browse, you consent to our cookie policy.

Your data is protected through SSL encryption and advanced cybersecurity technology.

8Limitation of Liability

399btd Every effort is made to ensure smooth service at all times; however, platform liability is limited in certain circumstances.

  • 399btd is not responsible for game interruptions caused by loss of internet connectivity
  • 399btd is not directly liable for issues arising from third-party payment gateways, but will assist in resolving them
  • 399btd is not liable for service disruptions caused by force majeure events such as natural disasters, war, or government-imposed restrictions.
  • If account credentials are compromised due to the user's own negligence, the user bears full responsibility.

Under no circumstances will 399btd's total liability exceed the amount held in the relevant account.

9Account Closure & Suspension

Closed at User's Request

You may close your account at any time at your own request. To do so, contact customer support. Please withdraw any verified balance before closing your account. Bonus balances cannot be withdrawn if the wagering requirements have not been met.

Closed or Suspended at 399btd's Discretion

In the following circumstances 399btd May suspend or permanently close an account:

  • If evidence of a Terms & Conditions violation is found
  • In the detection of fraudulent or suspicious activity
  • Failure to complete KYC verification or provision of false information
  • Under the direction of a legal or regulatory authority
  • If inactive for an extended period (more than 12 months)

Inactive Account Fee

An account will be marked inactive if there has been no login or transaction for 12 consecutive months. A small monthly maintenance fee may apply to inactive accounts. Logging back in will reactivate the account.

The Self-Exclusion option is available on the Responsible Gaming page. Once activated, access to the account will be restricted for the specified period.

10Terms Updates & Changes

399btd The right is reserved to modify, add to, or cancel these Terms & Conditions at any time. Members will be notified of significant changes via their registered email or through a notice on the platform.

Continued use of the platform after updated terms have been published will be considered acceptance of the new terms. If you do not agree to the new terms, please contact customer support to close your account.

Contact & Support

If you have any questions about these Terms & Conditions, please contact the 399btd customer support team. Our support team is available 24/7, seven days a week.

Get Started Now

At 399btd Join Today

Once you have read the Terms & Conditions, register now and claim your welcome bonus. Thousands of Bangladeshi members are already enjoying the best gaming experience on 399btd.

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